This page applies to the GigHive app (Android and iOS) and the website at www.gighive.co.uk, operated by GigHive (Company registration number: 16866053).
Delete it yourself (fastest)
- Log in to your account in the app or on the website.
- Open your dashboard.
- Scroll to the bottom and choose “Delete my account”.
- Enter your password and confirm.
Log in as:
Can’t log in?
Email admin@gighive.co.uk from the email address on your account, with the subject “Account deletion request”, and tell us which account type you have (performer, host, musician or studio). We may ask you to confirm you own the account.
What is deleted
- Your profile, including name, contact details, postcode, description, images and links.
- Your login: the account can no longer be signed in to.
- Your availability and any password-reset requests.
- Your public listing, which is removed from search and maps.
What may be kept
- Booking and payment records, kept in anonymised form (shown as “Deleted user”) where needed for accounting, fraud prevention or legal reasons. Payments already made are not cancelled or refunded.
- Messages you sent remain visible to the other person in the conversation.
How long it takes
In-app deletion takes effect immediately. Email requests are handled as soon as we can verify the account.
See also our Privacy Policy.