Privacy Policy

1. What this policy covers

This Privacy Policy explains how GigHive collects, uses, and shares personal information when you use the GigHive website and related services (the “Platform”).

2. Information we collect

Information you provide

When you create an account or use the Platform, you may provide information such as your name, email address, profile details, location/postcode, availability, and messages.

Information collected automatically

We may collect basic technical information such as device and browser information, approximate location (for example, if you use a location feature), and usage data.

3. How we use information

We use personal information to:

• Create and manage accounts
• Enable hosts and performers/musicians/studios to communicate and manage bookings
• Provide support and respond to requests
• Improve and secure the Platform

4. Payments

If you use payment features, payments may be processed by third-party payment providers (for example, Stripe). These providers may collect and process payment information under their own privacy policies.

5. Cookies and local storage

The Platform may use cookies and browser storage (such as localStorage) to help with features like keeping you signed in on your device and improving your experience.

6. Sharing

We may share information when necessary to operate the Platform (for example, hosting providers and other service providers), to comply with law, or to protect the Platform and users. We do not sell personal information.

7. Data retention

We keep personal information for as long as needed to provide the Platform and for legitimate business purposes (such as security and dispute handling), unless a longer retention period is required by law.

8. Your choices

You can request access, correction, or deletion of your information by contacting admin@gighive.co.uk.

9. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made.